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shipping & returns

shipping & return policy

Normal Shipping Processing takes 2- 5 business days. 

Due to COVID-19 May take up to 

7-14 businesses days. 

 Orders place on a Friday Saturday and Sunday will be shipped out that Monday if not a Holiday. 


Shipping is USPS 

Once packages are shipped Tracking # is sent out available to view after 24 hrs. 


Platinum Plush Luxurious Extensions is NOT responsible for lost or stolen goods. 


Exchange ONLY 

For unopened items. 

Bundles must have wraps/ in bags/ box as received. 

Units must be in bags/box as received. 


Must contact customer 843-343-8471 service for approval. 

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